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Solutions to Simplify Life by Silista's OMS

For our customers currently satisfied with their current frontend E-Commerce storefront, our backend platform automatically integrates with some of the world’s foremost online sales channels. This interface allows customers to keep their existing storefronts, yet gives them additional tools necessary to manage their business, and see orders and inventory live, online, at all times.

Manage Your Customers

  • Consolidate your Customer, Order, Inventory, and Marketing information all into one platform.
  • Allow Customer Service Reps to have access to data at their fingertips for keeping in touch with their customers.
  • Search, display, export, update, and reference all customer data within one user interface for CSRs, sales, and marketing teams.

Handle Your Orders

  • View your transactions and order statuses live, online, 24/7, while maintaining your customer’s order history for future up-selling and reporting.
  • Place orders, process drop shipments, and amend existing orders from a single domain or from multiple domains and sales channels around the world.

Monitor Your Inventory

  • Predict estimated depletion dates and set automated reorder points, while keeping up-to-date on current stock levels and inventory in real time.
  • Minimize stock on-hand and eliminate excess storage with the ability to calculate minimum order quantities and thresholds, based on previous order history and current inventory data.

Increase Your Sales

  • Configure Special Offers and E-mail Promotion by using history of sales reports.
  • Create geographic promotions, based on product movement and popularity, down to the SKU level.
  • Manage your Sales Reps, Affiliate Programs, and Referral Tracking, to see where your sales are coming from.

Ship Your Products

  • Generate labels, packing slips, and tracking numbers, while using multi-carrier shipment options to best suit your customer’s needs.
  • Setup Warehouse Management Systems (WMS) equipped with RF Guns, Picking, Packing and Order Processing, all with real-time inventory features.
  • Manage auto shipments, drop shipments, and create backorder shipment options.

Save Your Money

  • Reduce shipping fees and significantly improve your shipping revenues, while keeping your customers happy.
  • Use our automated shipment information to get a list of real-time rates that are instantly returned from major carriers.
  • Access estimated arrival dates easily for both domestic and international shipments.
  • Pass on margins or discounts based on total shipping cost or a flat rate to your end consumer.
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